FAQ

Answers to common questions about the Carrier SDN Lab are provided below. If you have additional questions, please contact us


General

Who can use the Carrier SDN Labs?

Any ISV's and developers who want to develop applications and solutions based on NSP technology. Register now to get started!

What Carrier SDN Labs are offered?

We offer a Shared Public Lab as well as Dedicated Private Labs which can be requested from our Lab Catalog. While we continue to enrich our offering, we welcome your feedback to help us build the labs that meet your needs.

Where are the labs hosted?

All Carrier SND Labs are deployed on bare metal servers in the Packet.net public cloud. You can choose to deploy in their Silicon Valley, Amsterdam or Tokyo data centers.

What is the cost?

The Shared Public Lab is free of charge. The cost for deploying your own private lab from our Lab Catalog is approximately $50/day.

What happens on the lab teardown date?

Your lab is available until 23:59 UTC of the teardown date. After that it will be automatically torn down.

Can I change the teardown date of my deployed lab?

Yes, the teardown date can be changed. Select the Info icon info icon from My Labs to see the lab details and request a new teardown date.

Can I delete my lab prior to the teardown date?

Yes, simply select the Delete icon delete icon for your lab from My Labs.

Do you provide support for my labs?

There is no SLA for the Sandbox. Please contact us with your questions. We will make our best effort to get back to you.

Can I certify my applications with NSP?

If you are interested in certifying interoperability of your applications with NSP, please contact us.

How do I setup a VPN tunnel to my lab?

You can setup a VPN tunnel to your lab following the platform specific instructions:

Windows
  1. Download the latest Open VPN client from: https://openvpn.net/index.php/open-source/downloads.html
  2. Install the Open VPN client, by running the installation file you downloaded as Administrator and perform a default installation
  3. Copy the client.ovpn file that you were emailed to the directory C:\Users\<user_name>\OpenVPN\config where <user_name> is your windows login
  4. Run the Open Vpn GUI client as Administrator
  5. Right click on the OpenVPN client icon in the taskbar and select Connect
  6. The VPN tunnel is established when the Open VPN client icon is green

NOTE: If you are connectting through a HTTP proxy then you will need to enable the http-proxy option in the client.ovpn file

See https://community.openvpn.net/openvpn/wiki/Openvpn24ManPage for more details

MacOS

A popular OpenVPN client for MacOSX is Tunnelblick. It can be obtained for free from https://tunnelblick.net/. Follow these basic steps to use Tunnelblick with OpenVPN

  1. Download the Tunnelblick_version.dmg file from https://tunnelblick.net/
  2. Open the downloaded disk image file (which mounts the disk image)
  3. Drag the Tunnelblick icon (may be labelled "Tunnelblick.app") to your Applications folder
  4. Copy the config.ovpn configuration filke that was emailed to you to ~/Library/Application Support/Tunnelblick/Configurations folder on the Mac
  5. Run Tunnelblick by double-clicking its icon in the Applications folder
  6. The first time Tunnelblick is run on a given Mac, it will ask the user for the user's password (on the Mac system). This is because Tunnelblick must have root privileges to run, as it modifies network settings as part of connecting to the VPN

For more information on using Tunnelblick, see https://tunnelblick.net/czUsing.html

NOTE: If you are connectting through a HTTP proxy then you will need to enable the http-proxy option in the client.ovpn file

See https://community.openvpn.net/openvpn/wiki/Openvpn24ManPage for more details

Linux
  1. Install an OpenVPN client
    Usually the easiest way to install an OpenVPN client is to use the package management system for your particular Linux distribution
    Run one of the following commands as root:
    • Fedora/CenOS/RedHat:
      yum install openvpn
    • Ubuntu/Debian:
      apt-get install openvpn
  2. Copy the client configuration file (client.ovpn) that you were emailed to a directory on the Linux machine
  3. Run the following command in the directory wher you saved the client configuration file
    openvpn --config client.ovpn

NOTE: If you are connectting through a HTTP proxy then you will need to enable the http-proxy option in the client.ovpn file

See https://community.openvpn.net/openvpn/wiki/Openvpn24ManPage for more details

Please refer to the OpenVPN site for more details.